At Karthika Vision Care, we aim to process and deliver your orders safely and on time.

Order Processing

Orders are processed after successful payment and order confirmation.

We will make reasonable efforts to process your order within the expected processing time. Processing may take longer during weekends, holidays, sales, or high-order periods.

Delivery Time

Delivery time may vary depending on your delivery location, product availability, courier service, and other factors.

The estimated delivery time shown during checkout or communicated with your order should be considered an approximate delivery timeframe.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Shipping charges may vary depending on the delivery location, order value, package size, or other applicable factors.

Order Tracking

Where tracking is available, we may provide tracking details after your order has been shipped

You can use the tracking information to check the status of your delivery.

Delivery Delays

While we try to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, public holidays, incorrect address details, or other circumstances beyond our control.

We appreciate your patience in such situations.

Incorrect Or Incomplete Address

Please make sure that your name, phone number, and delivery address are correct when placing your order.

Karthika Vision Care may not be responsible for delays or additional delivery charges caused by incorrect or incomplete address information provided by the customer.

Damaged Package

If your package appears damaged at the time of delivery, please take clear photos or videos of the package and contact us as soon as possible.

For damaged, defective, or incorrect products, please refer to our Refund & Return Policy.

Contact Us

If you have any questions about your order or delivery, please contact us:

Karthika Vision Care
Website: karthikavisioncare.com
Email: karthikavisioncare@gmail.com
Phone: 7904595426
Address: 79, Alagar Kovil Main Rd, Kodikulam, K.Pudur, Madurai – 625007. Tamil Nadu, India.